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Adam Townsend
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Join date: Nov 14, 2023
Posts (25)
Aug 9, 2023 ∙ 2 min
Founder Highlight - Our Passionate Bike and Customer Experience Guru!
There are few individuals I have met who are as passionate about the customer's experience as Lyndal is. She has worked directly with...
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Jul 31, 2023 ∙ 3 min
Do proprietary parts have a place within the cycling industry?
With the recent collapse of VanMoof Bicycles, once hailed as the "Tesla of the bike industry," many have been left wondering about the...
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Jul 17, 2023 ∙ 3 min
Are customers still loyal when parts wear out?
For any bike brand selling direct to consumers, the customer experience is paramount. The journey the customer embarks on to pull the...
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