COMPATIBILITY SORTED
How it works and why it's needed
We assess replacement compatibility at the same level of granularity as a mechanic working with a bike in their stand. Our solution considers surrounding and interacting components, moving beyond like-for-like replacement to determine what will work for the existing build.
We work directly with brands to ensure their bikes are correctly represented in our compatibility database, improving clarity and confidence when end users are selecting replacement parts. Manufacturers can have their information added to our database at no cost.
Knowledgeable mechanics and sales staff are increasingly scarce, leaving consumers to spend 30–60 minutes researching part compatibility before buying. While bikes last for years, many components begin wearing out within the first 1,000 km!
COMPATIBILITY SORTED
What our customers say
Working with the BikeMatrix team has been an exceptional experience from start to finish. The integration went smoothly, and the result demonstrates how modern interface technology can elevate data exchange in the bicycle industry to a new level.
Falko Borkhart
Managing Director
Fahrrad Teile
The bike industry has historically operated with massive blind spots once bikes leave the shop floor. Bike Matrix changes that with Post-Sale Intelligence. By mapping real-world component options and shopping habits to specific builds, you aren’t just seeing what riders buy, you’re seeing exactly how they use, maintain, and evolve their bikes.
Adrian Bleiler
Global Sales Manager
KMC International
Bike Matrix has exceeded our expectations! Not only does it work flawlessly, but the customer support team is top notch. Anytime we've had a question, they've been quick to respond and super helpful. The app runs smoothly and our customers love the added convenience. Five stars all the way!
Tyler Enyedi
Vice President
Glory Wheels USA
Take it for a spin on these bike stores
IN DETAIL
Frequently Asked Questions
We primarily need to understand the bill of materials for each bike build, along with key frame attributes such as max tyre width, axle standards, headset dimensions, and bottom bracket shell type.
What does Bike Matrix need?
Our team can do most of the heavy lifting, as working with data is our bread and butter. We can work with your team to determine if your existing BOM format will be usable. We can take on board technical documentation and parts schematics.
What type of information can Bike Matrix work with?
Definitely, Bike Matrix is designed for the entire bike industry and can be implemented wherever there is a question over compatibility. We have a Shopify app, or the ability to integrate our solution into most custom websites using our API's.
Can we also use Bike Matrix on our D2C site?
Manufacturers pay nothing to have their data added to the system. Customers using Bike Matrix in workshops, online stores, or product design workflows pay a monthly subscription based on usage. Pricing is tiered and scales with compatibility checks (API calls), meaning you only pay for what you use, and costs grow in line with the value delivered as traffic and adoption increase.
